Privacy Policy

Glassy Privacy Policy

Glassy Outdoors LLC · Last updated 2026-06-13

Glassy ("we," "us," or "our") provides daily lake-day intelligence by email, SMS, and push notification. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the choices you have. Questions: support@glassylakes.com.

Mobile Information and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal data exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Specifically: your mobile phone number, your SMS opt-in status, the content of SMS messages we send to you, and any data tied to your SMS subscription are never sold, rented, leased, shared, or otherwise transferred to any third party for any purpose other than what is strictly necessary to deliver the Glassy SMS service to you. Our SMS delivery provider (Twilio) processes messages on our behalf under a contract that prohibits any other use of your number.

SMS consent is opt-in only. The consent checkbox in your Profile is unchecked by default; you must manually check it and save to receive any SMS from Glassy. Consent is not a condition of purchase or use of Glassy — you can use Glassy with email or push notifications instead.

To stop SMS at any time: reply STOP to any Glassy SMS, or uncheck the SMS consent box in Profile and save. For help, reply HELP or contact support@glassylakes.com.

For the full SMS program details — frequency, message types, opt-in flow — see our SMS Terms & Conditions.

What We Collect

Email address — collected at account creation, briefing delivery, or via the homepage "Not ready to install yet?" email capture form. Used to send one confirmation message and (later, with your consent) lake-availability updates or briefing samples.
Password — stored as a secure hash. We never see your password in plain text.
Mobile phone number — only if you opt in to SMS delivery in Profile. See the SMS Privacy section above.
Your lakes and preferences — the lakes you save, your delivery time, activity preferences, notification settings.
Location (GPS) — only if you use Explore mode to find lakes near you. Not stored persistently. Not used for anything other than showing nearby lakes in the moment.
Community check-ins — if you post a check-in, it is associated with your account and displayed to other users on the same lake. Location within the check-in is optional and your choice.
Usage data — basic app usage information (which screens you view, when you open the app) to help us improve the product.

What We Don't Collect

We don't collect your name unless you provide it voluntarily in your profile.
We don't track your location persistently or in the background.
We don't collect payment card data — payments are handled by Stripe (or Polar) and are not stored by Glassy.
We don't sell your data to any third party, ever.

How We Use Your Data

To deliver your daily Lake Day Briefing to your inbox, by SMS, or by push notification.
To send weather alerts when conditions change on your lake.
To show you relevant lake conditions, forecasts, and community check-ins.
To manage your subscription and account.
To improve the product based on how people use it.

Third-Party Service Providers

We use third-party service providers to operate Glassy in the following categories:

Cloud hosting, database, and authentication (Firebase / Google Cloud)
Email delivery (SendGrid)
SMS delivery (Twilio)
AI text generation for briefing prose (Anthropic) — your personal information is not sent to the AI provider
Weather and mapping data providers (NWS, USGS, EPA, OpenStreetMap, WI DNR)
Payment processing (Stripe, Polar)

We share only what's necessary for these providers to deliver the service. We do not sell your data to any third party, ever, and our providers are not permitted to use your data for their own advertising or marketing purposes.

Data Retention

We keep your account data for as long as your account is active. Community check-ins are visible to other users in the feed for 7 days from posting; the underlying record is retained for our records but is no longer displayed. If you delete your account, your personal data is deleted within 30 days. Aggregate anonymized usage data may be retained for product improvement.

Your Rights

You can access, update, or delete your account data at any time through Profile & Settings. To request full account deletion or a copy of your data, contact us at support@glassylakes.com. We will respond within 30 days.

Children's Privacy

Glassy is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us at support@glassylakes.com and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date and, where appropriate, notified by email or in-app notice at least 14 days in advance.

Contact

Glassy Outdoors LLC
support@glassylakes.com
https://glassylakes.com

For the SMS program (frequency, opt-in flow, fees), see the SMS Terms & Conditions. For Terms of Use, see Terms.